Returns & Exchanges
At blackcrows, we want you to be fully satisfied with your technical gear; if your purchase isn't perfect, you can return unused items in their original packaging within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original box, ensuring all tags are attached and skis are protected, then include the printed return slip inside.
Ship It Back
Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned gear to ensure it meets our quality standards, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing